{"id":10190,"date":"2018-08-28T14:34:00","date_gmt":"2018-08-28T14:34:00","guid":{"rendered":"https:\/\/www.moneytrans.eu\/moneytransblog\/2018\/08\/28\/afrique-espagne-histoire-rachid-moneytrans\/"},"modified":"2023-06-07T10:23:57","modified_gmt":"2023-06-07T10:23:57","slug":"afrique-espagne-histoire-rachid-moneytrans","status":"publish","type":"post","link":"https:\/\/www.moneytrans.eu\/moneytransblog\/fr\/afrique-espagne-histoire-rachid-moneytrans\/","title":{"rendered":"De l’Afrique \u00e0 l’Espagne : c’est l’histoire de Rachid"},"content":{"rendered":"

Nous sommes reconnus pour avoir le meilleur service client du secteur et nous le devons \u00e0 notre fantastique \u00e9quipe de Support Client. Rachid fait partie de ce d\u00e9partement depuis 16 ans, se convertissant en un membre essentiel de notre famille Moneytrans. Il est donc pas surprenant que son exp\u00e9rience, son positivisme et bon travail ont marqu\u00e9 notre histoire. Aujourd\u2019hui il nous partage la sienne !<\/strong><\/h2>\n

 <\/p>\n

En 1992 j’ai d\u00e9cid\u00e9 de quitter ma terre natale pour \u00e9tudier en Espagne ; deux ans plus tard, ma vie prendrait un virage de 180 degr\u00e9s lorsque un accident de voiture me laissait parapl\u00e9gique. Malgr\u00e9 cela je n\u2019ai cess\u00e9 de me battre pour aller de l\u2019avant et atteindre mes objectifs.<\/span><\/p>\n

En Octobre 2002, je re\u00e7u un appel de quelqu’un que je ne l’oublierai jamais et pour lequel j\u2019aurais toujours beaucoup de reconnaissance. Don Miguel S\u00e1nchez Apell\u00e1niz, qui m’a donn\u00e9 la chance de rejoindre son \u00e9quipe et par laquelle je fus re\u00e7u \u00e0 bras ouverts.<\/span><\/p>\n

 <\/p>\n

\u201cDurant ces merveilleuses ann\u00e9es j’ai acquis une grande connaissance du support client et particuli\u00e8rement dans le secteur du transfert d\u2019argent.\u201d<\/p><\/blockquote>\n

 <\/p>\n

En Ao\u00fbt 2011, Moneytrans<\/strong> me proposait d\u2019initier un nouveau d\u00e9partement qui serait en charge de g\u00e9rer la relation avec les partenaires du continent Africain et donner un support sp\u00e9cifique aux clients Moneytrans qui utilisent nos services depuis la France, l\u2019Espagne, la Belgique, l\u2019Italie, le Royaume-Uni et les Pays-Bas pour envoyer de l’argent en Afrique ( Maroc, Ghana, Nigeria, Cameroun, C\u00f4te-d’Ivoire, …). J’ai rencontr\u00e9 ceux qui sont aujourd’hui mes chers coll\u00e8gues du service \u00e0 la client\u00e8le Africaine ainsi que le reste de l’\u00e9quipe Moneytrans. Aujourd’hui, nous sommes une grande famille. Nous continuons \u00e0 grandir ensemble, notre d\u00e9partement a beaucoup \u00e9volu\u00e9<\/strong> et nous pr\u00eatons support dans plusieurs langues (arabe, fran\u00e7ais, espagnol et anglais).<\/span><\/p>\n

 <\/p>\n

\u201cNous formons une grande famille. Nous continuons \u00e0 grandir ensemble.\u201d<\/p><\/blockquote>\n

 <\/p>\n

Ce que je pr\u00e9f\u00e8re de Moneytrans c\u2019est la simplicit\u00e9 et la volont\u00e9 de bien faire de tous ses int\u00e9grants . Ensemble, nous avons accompli et continuons d\u2019atteindre de grands objectifs; avec plus de 5.000.000 clients, nous sommes devenus un acteur incontournable dans le monde du transfert d\u2019argent et en particulier en Afrique o\u00f9 nous sommes reconnus comme l’option pr\u00e9f\u00e9r\u00e9e pour envoyer de l’argent au Maroc, au Ghana ou encore au Nigeria.<\/span><\/p>\n

En ce qui concerne mon pays, le Maroc, j\u2019y voyage une ou deux fois par an ; c\u2019est pour moi l\u2019occasion de voir toute ma famille et surtout ma m\u00e8re qui me manque terriblement ; ses petits plats, ses pr\u00e9cieux conseils\u2026 et m\u00eame sa fa\u00e7on de me gronder.<\/span><\/p>\n

 <\/p>\n

\u201cMes origines et mon histoire m\u2019aident \u00e0 mieux servir nos clients, cette empathie est primordiale !\u201d<\/p><\/blockquote>\n

 <\/p>\n

\"employ\u00e9-africa-moneytrans-world\"<\/p>\n

 <\/p>\n

Vive notre famille !<\/span><\/strong>\u00a0\ud83d\udcaa\ud83d\udc99<\/span><\/p>\n

 <\/p>\n

\n

 <\/p>\n

Si vous souhaitez \u00e9galement rejoindre notre famille<\/a>, consultez nos offres d’emploi ou envoyez-nous votre CV!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Nous sommes reconnus pour avoir le meilleur service client du secteur et nous le devons \u00e0 notre fantastique \u00e9quipe de Support Client. Rachid fait partie de ce d\u00e9partement depuis 16 ans, se convertissant en un membre essentiel de notre famille Moneytrans. Il est donc pas surprenant que son exp\u00e9rience, son positivisme et bon travail ont […]<\/p>\n","protected":false},"author":20,"featured_media":7333,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[1377],"tags":[648,595,548],"class_list":["post-10190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-moneytrans-family-fr","tag-afrique","tag-amis","tag-migration"],"yoast_head":"\nDe l'Afrique \u00e0 l'Espagne : c'est l'histoire de Rachid - Moneytrans Blog<\/title>\n<meta name=\"description\" content=\"Depuis que Rachid a d\u00e9cid\u00e9 de voyager d'Afrique en Espagne, elle est devenue une partie essentielle et bien-aim\u00e9e de la famille Moneytrans. 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