Are you an agency customer? Access Moneytrans step by step

Table of contents

Have you opened a Smile Account with a branch and want to register at Moneytrans? We show you how to do it step by step.

  1. Click on one of the following links depending on where you are located:
    Spain.
    Belgium.
    France.
  2. Click on point 2 “I forgot my password”.
  3. Enter your email address..
  4. Select the method by which you want to set your password.. Click on “Email” or “SMS”.
  5. Then click on the box next to “I am not a robot” and click on “Continue”.

From this point on, there are two options depending on the method you have chosen to set your new password:

Email

Check the inbox of the email you provided. Open it and click on “Reset password”. Then fill in the following fields:

    1. “New password”: create a new password – Attention! It must be at least 6 characters long and must include letters and at least one number or symbol (!,?,@…).
    2. “Confirm new password”: Must be the same as in the previous step.

SMS

You will be redirected to the next screen where you will have to fill in 3 fields:

    1. “New password”: create a new password. Attention! It must be at least 6 characters long and must include letters and at least one number or symbol (!,?,@…).
    2. “Confirm new password”: Must be the same as in the previous step.
    3. SMS verification code:: Moneytrans has sent you an SMS to your mobile phone with a code, this is the one you have to enter.
    4. Finally, click on “Reset password”.

Once you have completed these steps, just click on “Back to login page”. Vous pouvez maintenant vous connecter à l’aide de votre adresse électronique et de votre nouveau mot de passe.

Remember that whenever you want, you can log in with your email and new password to Moneytrans through our website or app:

If you need further assistance, don’t hesitate to contact our Customer Service team – we are here for you!

Welcome to Moneytrans!

Moneytrans

Moneytrans

The Moneytrans team has been specialising in financial services for migrant communities around the world for more than 20 years.

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