Open your current account online in France in 5 min

Finally an account for everyone! Open yours with ID or residence permit and benefit from 1 account, 1 Mastercard and 1 RIB for only 30€/year!

Discover the bank-free account designed for international communities

*Minimum initial deposit of €5, immediately available in your account

An account for your daily transactions

Send and receive money

Deposit and withdraw cash

Make direct debit deposits

Paying bills in Europe or abroad *

Top up a mobile phone abroad

Accident/disability insurance and repatriation of the body *

* Coming soon

Incredible discounts all year round!

If you pay your money transfers abroad with the Smile Account, you will get discounts on your fees all year round.
Send money the smart way with the Smile Account!

Enjoy a free Mastercard

When you open your current account, you will receive a free Mastercard, which is accepted worldwide – in stores, online, ATMs and partner Smile Points! What’s more, you can unlock rewards every time you use your Smile Account card! Discover more benefits of owning a Mastercard!

One place for your cash

Deposit and withdraw cash instantly at ATMs or at any of our authorized Smile points of sale. We have hundreds of Smile locations throughout Europe. With the Smile Account, your cash now has!

Take control of your finances

With the Smile Account you have full control of your own finances! By managing your finances in a single account, you save time and money Transactions or checking your balance can be done in a single click. Giving you more time to enjoy the things you love most!

An account with the security of a bank but wihout

With no hidden charges

With no slowness nor complication

Without direct debit of salary

3 times less expensive

Our customers talk about the Smile Account

A three times safer bank-free account

Entity regulated and authorized by he National Bank of Belgium

Payment system verified by Mastercard & VISA

Advanced anti-fraud protection and data encryption technology

Entity regulated and authorized by the National Bank of Belgium

Payment system verified by Mastercard

Advanced anti-fraud protection and data encryption technology

More than just an account

This bank-free account will help enable financial inclusion for millions of citizens living abroad. Unlike traditional bank accounts, Moneytrans is specifically designed for foreign resident  communities by creating a simple and accessible account for  everyone.  An account that answers all your financial needs in one place, making life that little bit easier.

F.A.Q.

Account opening

Opening a Smile Account is really easy! Here’s how to do it:
A Smile point of sales is a physical shop that has been officially authorised by Moneytrans to offer, sell and manage the Smile Account in France. At Smile points of sales you can open your Smile Account, operate with your card and your account, withdraw money, make deposits, make transfers and all the services offered by the Smile Account. Some Smile points can be found in shops such as: Call shops, cigarette shops, newspaper, gift shops and many more!

When you open your Smile Account, you’ll have access to a Mastercard debit card completely free of charge. It will be sent to your home within 5 to 10 days from opening your account. The card and pin are sent separately

This is not a fee: this initial amount is required for the issuance of your card but will not be deducted from your account. You can then spend this amount as you wish.

Deposit of money

To open your Smile Account you have to be registered on our website. In addition to your personal details, we need you to attach a photo of your identity document and proof of your address. And that’s it! At Moneytrans we make things easy for you. To find out how to do it, click here

If you’ve already registered, you don’t need to do this! Simply start a session and apply for your Smile Account in your personal area.

The set-up fee is the price you pay to have a Smile account and a Mastercard debit card in your name, but with Moneytrans, the payment of this fee is completely FREE. The maintenance fee is the price that you will have to pay periodically every year for the maintenance of the account and the card, and all the services associated with the account. At Moneytrans we offer you two payment models so that you can choose the one you feel most comfortable with.

Payment plans

To open your Smile Account we want to give you the maximum freedom so that you can decide from day one which type of plan suits you best. You will be able to choose between:

 

Annual Plan: With this plan, the maintenance fee will only be charged once a year and what is more important, you will save 28% of the price. You can open your Smile Account, make a one-off payment of €30 and forget about monthly charges until the following year.

 

Monthly plans: The convenience of small micro-payments. With this plan, you can open your Smile Account and split the annual maintenance fee over 12 months, so each month you will pay €3.50.

 

You will be charged the first monthly fee when you open your account, and for the remaining monthly payments, your account will be automatically debited the same amount each month.

Both your monthly and annual fees will be automatically deducted from your Smile Account balance.
In the case of the annual plan, as it is a one-off payment, it will be made when you open your Smile Account. And you will not be charged again until the following year. In the case of the monthly plan, the first monthly payment will be made when you open your Smile Account, and for the rest of the monthly payments, you will be charged on the 5th of each month.
Yes, you can. After 12 months and you have completed your initial plan when you opened your account, you will be able to change to another plan if you prefer.
In this case, you will have to wait until your next contract end date. When your contract end date is approaching, you will receive a notification to sign up, and you will be able to access your private area to manually change the plan on your account.
If you have any doubts about which plan is best for you or any other queries about the Smile Account, you can speak to our advisors by calling 0809 549788, write an email to [email protected] or connect online with our muilti-language customer service team in the live chat on the website by clicking on the icon in the bottom right-hand corner
Of course! As long as you are up to date with your monthly or annual fees, you can cancel your account in your private area.

Information about your rights

Your account number, regardless of which EU country it’s from, should be accepted anywhere in the European Union. Your provider is breaking the law if they don’t accept your IBAN. Report your case, so we can stop it from happening again. All cases of IBAN discrimination submitted through this form will be anonymised. All personally identifiable information will be removed.

IBAN discrimination is when a bank or company doesn’t accept your IBAN because it’s not from the same country in which the bank or company is based.

For example, French IBANs look like this: FRXX XXXX XXXX, and instead, a German bank or company may insist you need a German IBAN which looks like this: DEXX XXXX XXXX, etc.

Let’s say you want to pay for your gym membership in Spain using your German IBAN: your Spanish gym would be guilty of IBAN discrimination if they didn’t accept your non-Spanish account number.

Operating the account

To activate your card, you will need to make a purchase via a contact terminal or a cash machine withdrawal. You can then start using your card to make online or contactless payments.

Activation Debit Mastercard

The only way to check your balance is by creating a Moneytrans user account. If you have any difficulties in doing so, please do not hesitate to contact our Customer Service team.

On your web and mobile client space, through which you can consult and manage your account from A to Z, accessible via our web page: www.moneytrans.eu If you have opened your Smile account in one of our branches, ask for your client number in order to easily create your Moneytrans user account.

You will find all the data previously encoded in the agency. After having clicked on the “Registration” button, click on “Register with customer code”, insert your “customer number”, your “date of birth” and find all your data.

With the Smile Account you can send and receive payments with no hassle. You can do all this on our online platform. Find out how to manage your personal area here!

If you want to transfer money into your account, you can do it online or at one of our authorised offices.

What’s more, you can withdraw cash from your account at any of our offices.

You can do it in two ways: by going to your nearest authorised Moneytrans branch, where an agent will help you transfer the cash to your account, or via the app or website.

Deposit money

Yes, you can! If you have a Smile Account registered in your name you will be able to top up any national or international mobile phone directly from your personal account by selecting Smile Account as payment method. The top up will be made instantly.

If you do not have enough money in your Smile account balance, and after 4 months we have not been able to collect the monthly instalments, the account will be automatically blocked and then permanently closed.

Solving any problems [you may have]

You will receive your PIN code and your Mastercard in two separate envelopes within approximately 12 working days. If after this time you still have not received them, please do not hesitate to contact us. If you have any questions, please contact us Monday to Friday from 9.00am to 19.00pm and Saturday from 9.00am to 17.00pm by phone on 0809 549788 or by email: [email protected]

A bank, internet provider, gym - you name it - doesn’t accept your IBAN and insists you need a ‘local bank account’? While that may seem legit, it’s illegal. It’s called IBAN discrimination, and it’s against the law.

Report your case of IBAN discrimination, and we will pass them on to the relevant authorities, saving you the hassle.

We’re here to put an end to this.

If your account is still in "suspended" status, you only need to pay the outstanding fees and your account will be activated the next day. If your account has been cancelled, you will need to contact our Customer Service team to find the best solution.
You can go to one of the more than 1,000 Smile points that Moneytrans has made available to you. Find them here. If you don't have a location near you, don't worry as we will soon be notifying you of new online ways to make deposits to your account.

Security

Certain purchases on the Internet, you must enter a security code to validate and finalise your transaction. As soon as you open your Smile account, we will instantly send you this code by SMS. Please keep this code in a safe place so that you can make your payments online as soon as you receive your Smile card. You will be able to modify this code via your customer area afterwards.

3D Secure Compte Smile

If your Mastercard debit card is lost or stolen, you can block it instantly from the app with a single click to ensure that no one can use it. You can select the “temporarily block card” option to unblock it at any time, or the “permanently block card” option and request a new card via the “replace card” option.

You can also request a new card by calling our Customer Service, as well as if you want to change your personal details, address or telephone number.

Contact us

HELP CENTER

Your questions are 7/7, so we are.

Get in touch with our 7-day support team that speaks your language whenever you need it. Contact us by phone, email, chat, social media or visit us in one of our 3000 agencies in Europe. You will always find our best smile.