Moneytrans envia felicidad a los tuyos

 

Send money to more than 140 countries in a matter of minutes? It’s possible with Moneytrans! Whether you are a private individual or a company, make your online international transfers and take advantage of the best commissions now! Better than a bank! We offer you a world of possibilities!
951 01 55 01

info@moneytrans.eu

Mauricio Moro Pareto 2, 4º1, 29006, Málaga

Top
 

Privacy Policy

Privacy Policy

Moneytrans World Entidad de Pago, S.A. - Confidentiality and Data Protection

The Privacy Policy is part of the General Conditions that regulate this Web site.

 

Who is responsible for processing your data?

Moneytrans World Entidad de Pago, S.A.  CIF: A92667732

Address: C/Mauricio Moro Pareto, “Eurocom building” 2, 4th floor, Postal Code 29006, Malaga.

The Data Protection Delegate is: Hernando Domínguez Sánchez.

You can contact us here:

Tfno: 951 01 55 01 / Fax 951 01 55 02

Mail: dpo@moneytrans.eu

Registered in the Mercantile Registry of MÁLAGA T 4758, L 3666, F 59, S 8, H MA 79372, I/A 1ª.

You can contact us in any way.

 

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and are logged in to your account or profile, you will be informed of any changes.

 

If you are one of the following groups, please consult the information:

AGENTS

For what purposes will we process your personal data?

  • To monitor your activity.
  • To carry out the corresponding transactions.
  • Invoicing and declaration of the appropriate taxes.
  • Control and recovery management.
  • Attention in case of fraud, and management of complaints.

 

What is the legitimacy for the treatment of your data?

The legal basis is of contractual origin, the acceptance of an agency contract.

WEB OR E-MAIL CONTACTS

What data do we collect through the web?

We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. We may also identify you when you go to facebook, to show you personalized advertising through facebook pixel technology: https://developers.facebook.com/docs/facebook-pixel

If you provide us your details in the contact form, you will be identified so we can contact you, in case it is necessary. Being a group website, we only receive requests for information from Spain.

Your email address will be used to provide you with assistance or to resolve your requests.
 

What are we going to use your personal data for?

  • To answer your queries, requests or demands.
  • To manage the requested service, to answer your request, or to process your request.
  • To provide you with information about your request by electronic channels.
  • Commercial or event information by electronic channels, as long as there is express authorisation.
  • To carry out analysis and improvements on the Web, about our products and services. Improve our commercial strategy.

 

What is the legitimization for the processing of your data?

The acceptance and consent of the interested party: In those cases where in order to make a request it is necessary to fill in a form and click on the sending button, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the said form or acceptance of the privacy policy.

All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not mark the checkbox accepting the privacy policy, the information will not be allowed to be sent. Usually it has the following formula: “□ I am over 14 years old and I have read and accept the Privacy Policy”.

The transfer of the data between the head office and the subsidiary in Spain is legitimised by the fact that the processing is necessary for the fulfilment of a legal obligation applicable between Moneytrans Spain and the head office in Belgium. Furthermore, the processing is necessary for the satisfaction of legitimate interests pursued by the data controller.

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Web, or other channels, it is allowed to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent. We will only store your email address in our database, and we will proceed to send you emails periodically, until you request to unsubscribe, or we stop sending emails.

The mailchimp Newsletter may have a Web beacon (web bug technology), which inserts a pixel that statistically confirms if you have opened it, at what time or how many times it has been opened. We can study the best time to send it and what you are interested in, but we will not have any personal information from you, only your email. Furthermore, as the mailing application is from the USA, there may be international transfer of data to servers in that country, but protected by the Privacy Shield.

You will always have the option to unsubscribe, in any communication.

 

What are we going to use your personal data for?

  • To manage the requested service.
  • Information by electronic channels, concerning your request.
  • Commercial or event information by electronic channels, provided that there is express authorisation.
  • To carry out analyses and improvements in the sending of mailings, in order to improve our commercial strategy.

 

What is the legitimization for the treatment of your data?

The acceptance and consent of the interested one: In those cases where you subscribe it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

 

If you do not check the checkbox accepting the privacy policy, the information will not be sent. Normally it has the following formula: “□ I am over 14 years old and have read and accept the Privacy Policy.

MONEY TRANSFER CUSTOMERS AND OTHER MONEY TRANSFER SERVICES

What are we going to use your personal data for?

  • Management of the requested money transfer and monitoring of it through communications between the stakeholders.
  • Information by electronic channels regarding your request.
  • Commercial or event information by electronic means, provided that there is express authorisation.
  • Management of administrative, communications and logistics services carried out by the person in charge.
  • Carry out the corresponding transactions. Invoicing and declaration of the appropriate taxes. Control and recovery management.
  • Attention in case of fraud, and management of complaints or claims.
  • Management of the Smile Account service for the transfer of money through the customer’s IBAN or bank card.

 

What is the legitimacy for the processing of your data?

The legal basis is your consent.

PROVIDERS

What are we going to use your personal data for?

  • Information by electronic means, relating to your request.
  • Commercial or event information by electronic channels, provided that there is express authorisation.
  • To manage the administrative, communications and logistics services carried out by the person in charge.
  • Make the corresponding transactions. Invoicing and declaration of the appropriate taxes. Control and recovery management.

 

What is the legitimization for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent when contacting us or offering us your products in any way.

PARTNERS

What are we going to use your personal data for?

  • Organisation of the actions necessary to achieve the aims of the company.
  • Internal management and legal compliance.
  • Calling of meetings.
  • Carrying out the corresponding transactions.
  • Declaration of the appropriate taxes.


What is the legitimacy for the processing of your data?

The legal basis is contractual, the acceptance of a contract either for the sale of shares or similar, or participation in the constitution of the company.

SOCIAL NETWORK CONTACTS

What are we going to use your personal data for?

  • To answer your queries, requests or demands.
  • To manage the requested service, to answer your request, or to process your request.
  • To interact with you and create a community of followers.
  • The profiles of the social networks are managed by the Belgian headquarters. When there is a request for information for Spain, the central provides it to us so that we can answer and process it.


What is the legitimization for the processing of your data?

The acceptance of a contractual relationship in the corresponding social network environment, and according to its Privacy policies:

Facebook      http://www.facebook.com/policy.php?ref=pf

Instagram      https://help.instagram.com/155833707900388

Twitter            http://twitter.com/privacy

Linkedin         http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

The transfer of the data between the central office and the subsidiary in Spain is legitimate because the processing is necessary for the compliance with a legal obligation applicable between Moneytrans Spain and the Belgian central office. Furthermore, the processing is necessary for the satisfaction of legitimate interests pursued by the data controller.


How long will we keep personal data?

We can only access or delete your data in a restricted way because we have a specific profile. We will treat them as long as you let us by following us, being friends or giving “like”, “follow” or similar buttons.

Any correction of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

JOB SEEKERS

What are we going to use your personal data for?

  • Organization of selection processes for the hiring of employees.
  • Calling you for job interviews and evaluating your application.
  • If you have given us your consent, we will be able to keep your CV for new job calls.
  • If you have given us your consent, we may pass it on to collaborating or related companies, with the exclusive aim of helping you to find employment.

 

What is the legal basis for the processing of your data?

The legal basis is your unequivocal consent, by giving us your CV and receiving and signing information related to the processing that we are going to carry out.

Do we include personal data of third parties?

As a general rule, we only process the data provided by the owners. However, transfers do involve data from third parties, which will only be used to carry out the tasks entrusted to us. For your part, you must inform these people beforehand and ask for their consent, otherwise you exempt us from any responsibility for non-compliance with this requirement.

 

What about data on underage people?

We do not process data on people under 18 years old, so please do not provide them if you are not of that age.

 

Will we communicate by electronic channels?

  • They will only be carried out to manage your request, if it is one of the means of contact you have provided us with.
  • If we make commercial communications they will have been previously and expressly authorised by you.

 

What security measures do we apply?

You can rest assured: We have adopted an optimum level of protection for the Personal Data we handle, and have installed all the technical equipment and measures at our disposal in accordance with the state of technology to avoid the loss, misuse, alteration, unauthorised access and theft of Personal Data.

 

Who will be receiving your data?

Your data will not be transferred to third parties, unless legally required to do so. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product acquired as well as to those in charge of the processing necessary for the agreement.

 

In the case of transfer, if you choose to make it via the web platform, your data will be uploaded to that platform or processed in its environment, always with maximum security. Your information will be transferred to the head office to manage the payment, and to the subsidiary in the country of destination of the transfer to make the payment to the beneficiary of your choice.

 

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.

 

We use applications that may involve an International Data Transfer to the United States. This will only be carried out to entities that have demonstrated and have committed themselves through SCCs to comply with the level of protection and guarantees in accordance with the parameters and requirements provided for in current European regulations on data protection, such as the European Regulation, or when there is legal entitlement to carry out the international money transfer.

 

What rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them according to the regulations in force.
  • To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge you designate. This is only valid in specific cases.
  • To file a complaint with the Spanish Data Protection Agency, if you think we have not attended you correctly.
  • To revoke your consent to any processing for which you have given your consent, at any time.

If you modify any data, please inform us so that we can keep them up to date.

 

Would you like a form to exercise your rights?

  • We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or accompanied by a photocopy of your ID card.
  • If someone represents you, you must attach a copy of his/her DNI, or have him/her sign it with his/her electronic signature.
  • The forms can be submitted in person, by letter or by mail to the address of the person responsible at the beginning of this text.

 

How long does it take us to reply to the Exercise of Rights?

It depends on the right, but at most one month from your request, and two months if the subject is very complex and we notify you that we need more time.

 

Do we treat cookies?

The cookies on this page are managed by the Belgian central office, which is the owner of the page. If you do not need them, you can consult the cookie policy in the corresponding link from the beginning of our website. However, you can consult a warning about cookies on the Spanish part of the website.

 

How long will we keep your personal data?

  • Personal data will be kept as long as you keep linked to us.
  • Once you have left our company, the personal data processed for each purpose will be kept for the legally established period of time, including the period in which a judge or court may require it, according to the statute of limitations for legal actions.
  • The data processed shall be maintained until the legal periods referred to above expire, if there is a legal obligation to maintain it, or if no such legal period exists, until the data subject requests its cancellation or revokes the consent given.
  • We will keep all the information and communications related to your purchase or to the provision of our service, as long as the guarantees of the products or services last, in order to attend to possible complaints.
  • For each processing or typology of data, we provide you with a specific period, which you can consult in the following table:
File Document Conservation
Agents and Suppliers Invoices 10 years
Contracts 5 years
Human Resources Payroll, TC1, TC2, 10 years
Curriculums Until the end of the selection process, and 1 more year with your consent
Severance pay docs.

Contracts.

Data on temporary workers.

4 years
Worker’s file. Up to 5 years after leaving.
Marketing Databases or web visitors. While the treatment lasts.
Transfer customers Receipts or payment documents 10 years
Access control and video surveillance List of visitors 30 days
Videos 30 days blockade

3 years destruction

Accounting Books and accounting documents.

Agreements between partners and boards of directors, company statutes, minutes, regulations of the board of directors and delegated commissions.

Financial statements, audit reports

Records and documents related to grants

6 years
Fiscal Management of the company’s administration, rights and obligations relating to the payment of taxes.

Administration of dividend payments and withholding taxes.

10 years
Information on intra-group pricing establishments 18 years

8 years for intra-group transactions for price agreements

Health and Safety Workers’ Medical Records 5 years
Environment Information on chemical or substantially hazardous substances 10 years
Documents relating to environmental permits. As long as the activity is carried out. 3 years after the closure of the activity

10 years (statute of limitations)

Records on recycling or waste disposal 3 years
Subsidies for cleaning operations must keep records of rights and obligations, receipts and payments. 4 years
Accident reports

 

5 years
Insurance Insurance policies 6 years (general rule)

2 years (damages)

5 years (personal)

10 years (life)

Shopping Register all supplies of goods or services, intra-Community acquisitions, imports and exports for VAT purposes. 5 years
Legal Intellectual and Industrial Property Documents.

Contracts and agreements.

5 years
Permits, licenses, certificates 6 years from the date of expiry of the permit, license or certificate.

10 years (criminal prescription)

Confidentiality and non-competition agreements Always the duration of the obligation or confidentiality
LOPD Processing of personal data, if different from the processing notified to the AEPD 3 years
Personal data of employees stored on the networks, computers and communications equipment used by them, access controls and internal management/administration systems 5 years